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We want all our customers to be satisfied with their purchase on our website. If for any reason you are not completely satisfied with your purchase, we offer a full refund or exchange within 14 days of the purchase date.
Refund conditions
- Items must be returned in their original condition and in their original packaging.
- Items must be returned with all tags and accessories included.
- Items must not have been used or damaged.
- Items must be returned with the original proof of purchase.
How to make a return
If you wish to return an item for a refund or an exchange, please contact us by email at the following address: contact@mobileparts.fr. We will provide you with all the information necessary to return your item.
We are not responsible for shipping costs for returns unless the item is defective or damaged upon receipt.
Refund
Once we receive your item, we will perform a review to ensure it complies with our refund policy. If everything is in order, we will refund the original purchase price. The refund will be made to the original form of payment used for the purchase.
Trades
If you wish to exchange your item for another product, please contact us by email at the following address: contact@mobileparts.fr . We will provide you with all the information necessary to make the exchange.
We hope this refund policy gives you peace of mind when shopping on our website. If you have any questions or concerns, please do not hesitate to contact us.
